Office management is keeping an office, and those who dwell within, organized and running smoothly. Whether you are supporting a small, family-owned business or a department of a big corporation, it involves problem solving, planning, organizing, reminding, pestering, multi-tasking, sighing, eating chocolate and the occasional tequila shot. (Thank you Applebee’s happy hour!) The role of an office administrator has changed drastically over the years. I remember my father only 20 years ago telling me about handing in some documents to the typing pool to be processed. The role of a secretary was pretty basic: answer phones, schedule meetings and type up documents. I’ve been doing office work for over 17 years now and I don’t know about you, but it’s like trying to keep pace with a runaway train. The more complex and computerized the work world becomes, the more that is expected from administrative professionals. And with the changes in the economy, companies that downsize expect more from those still employed, and usually more so from admins.
So, what do I have in store for you? Monthly topics that are important to success in the workplace: Let’s Talk Tech, keeping up with technology (which we never have time to do with such a huge workload) and utilizing new technology to improve productivity; Organizational Skills, discover tips and tricks I have used over the years to keep on tops of projects and keep things running smoothly; and grab a seat on the couch for monthly installments of Padded Room, articles related to the psychological (or psycho) aspects of your job and co-workers. This is probably where most of us need the most support and I know that hearing from others that are tackling the same issues can be comforting, along with your huge glass of merlot. I will also sprinkle in a variety of other topics related to office administration, management and merriment.
I hope this blog will be used as part therapy, part useful forum to discuss issues and topics vital to those “managing” offices, managers and co-workers. You don’t have to have the title of office manager – you can be a receptionist, executive assistant, office administrator, assistant to the vice president; we all need support from time to time and I hope you can find some from Office Maven.
Being a great administrative professional is not knowing all the answers, but knowing where to find the answers.